01244 300413 theteam@lawhound.co.uk 08:30 - 19:00

GDPR and Marketing

As a small business the personal information (data) that you collect from your buyers is essential to your business.  For example, without a buyer’s name and contact details you can’t fulfil their order but that information is also gold-dust for your marketing activities to entice…

Complaining Customers

Customer Complaint Handling  This week we are looking at customer complaints as these often crop up when we are talking to your clients about the reasons they end up with difficult situations and why it’s really helpful to have a good complaints policy in place…

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